1. Introduction
This Privacy Policy (the "Policy") outlines how TransferPace Technology Inc., a Canadian corporation ("Company"), collects, uses, and manages personal data of:
• Visitors ("Site Visitors") to the Company’s website, https://transferpace.com ("Website");
• Users ("Application Users") who download or use the Company’s mobile application ("Application");
• Registrants ("Clients") who enroll for the Company’s services.
Site Visitors, Application Users, and Clients are collectively referred to as "Users." The Website, Application, and related services ("Services") are collectively referred to as "Resources."
By accessing or using the Resources, you accept the practices described in this Policy. If you do not agree, you should discontinue use. The Company collects, uses, and discloses personal data in compliance with applicable laws.

2. Data Collection
The Company may collect the following data from Users:
• Personal identification (e.g., name, date of birth, email, address, phone number);
• Supplemental identification (e.g., government-issued ID, tax identification number);
• Financial information (e.g., income verification documents, bank details);
• Technical data (e.g., IP address, browser, location, device information);
• Usage data (e.g., website interactions, pages viewed, links clicked);
• Demographic information;
• Communication records (e.g., messages, comments, files submitted);
• Other information necessary for compliance and identity verification.

3. Children’s Privacy
Our Resources are not intended for individuals under 18. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it.

4. Data Collection Methods
Data is collected when Users:
• Register or provide information online;
• Complete surveys or provide feedback;
• Use the Website or Application;
• Enable location tracking;
• Engage with customer service inquiries;
• Participate in promotions, contests, or marketing campaigns;
• Subscribe to newsletters or updates.

5. Data Usage
Collected data is used to:
• Provide, maintain, and improve the Resources;
• Enhance security, fraud prevention, and regulatory compliance;
• Provide customer support and respond to inquiries;
• Conduct research and development to improve user experience;
• Facilitate internal analytics and performance monitoring;
• Send marketing communications (with consent);
• Comply with legal and regulatory obligations.
The Company does not sell or share personal data with third parties for direct marketing unless explicitly authorized.

6. Data Storage and Security
The Company implements technical, administrative, and physical security measures to protect User data. While efforts are made to secure transmissions, the Company cannot guarantee absolute security. Users are responsible for safeguarding their account credentials.

7. Contact List Access
With User consent, we may access mobile device contact lists to help Users identify contacts using our Services. We do not send messages to contacts or use this data for any other purpose.

8. Data Retention and Deletion
User data is retained as long as necessary for legal, regulatory, or operational purposes. Users may request account deletion, subject to compliance requirements.

9. Data Processing Grounds
We process data based on:
1. Service delivery;
2. Legitimate interests (e.g., security, fraud prevention);
3. Legal obligations;
4. User consent.
Users may revoke consent at any time, but doing so may impact their ability to use certain Services.

10. Data Sharing and Disclosure
We may share data with:
• Other Users (where applicable);
• Business partners and affiliates;
• Service providers (e.g., cloud storage, payment processors);
• Regulatory authorities when required;
• Legal entities in case of disputes or legal obligations.

11. Marketing Communications
Users may opt in to receive marketing communications and can withdraw consent at any time.

12. User Rights
Depending on applicable laws, Users may have rights to:
• Access personal data;
• Request corrections;
• Request deletion;
• Restrict processing;
• Object to processing;
• Request data portability.
To exercise these rights, Users can contact us at hello@transferpace.com

13. Identity Verification
We may require Users to verify their identity before processing data access or modification requests.

14. Cookies
We use cookies to:
• Authenticate Users;
• Save preferences;
• Analyze site traffic;
• Measure advertising effectiveness.
Users can disable cookies via browser settings, but some features may be affected.

15. External Links
This Policy does not cover third-party websites linked from our Resources. Users should review their privacy policies separately.

16. Policy Updates
Changes to this Policy will be posted on this page. Continued use of our Resources after updates constitutes acceptance of changes.

17. Data Breach Notifications
In case of a data breach, affected Users will be notified via email. Users should keep their registered email address up to date.

18. Contact Us
For privacy-related inquiries, please contact our Data Privacy Officer at hello@transferpace.com

19. Regulatory Contact
Users may contact their local Data Protection Authority for unresolved concerns.
In Canada: Office of the Privacy Commissioner of Canada
30 Victoria Street, Gatineau, QC K1A 1H3, Canada
www.priv.gc.ca/en